In accordance with our Mission and Values, Sacred Heart Health System is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. Sacred Heart Health System offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care. Our Financial Assistance policies, reflect Sacred Heart Health System’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations.
We know that hospital and health care bills can be confusing. Help is available by calling 1-866-869-9677, by sending an email to SHPATIENTACCOUNTS@shhpens.org, or by speaking to us in person at any of our facilities.
Pay your bill or review your account online using our secure patient access site. You may need the patient's account number, date of birth, and last four social security number digits to log in.
Get help understanding the statements and bills you may receive, and find information about our billing process.
We have a number of programs to help make paying for your care more manageable, including Financial Assistance discounts for uninsured patients and payment options.
If you need help understanding your insurance and how it fits into our billing process, let us know. We have information online and are happy to meet with you in person or over the phone, as well.
A written estimate of charges can be requested from Sacred Heart Hospital of Pensacola in writing or by phone.
List of useful links to help you make informed health care decisions.
Please note: If it has been more than six weeks since your hospital stay and your insurance has not yet paid its share of the hospital bill, please contact your insurance provider to expedite payment. If your insurance plan does not pay, you may be liable for full payment of the bill.