Your Comments If you have questions about your hospital bill, please contact Patient Accounts at:
Call (850) 416-7190
Toll-free 1-866-869-9677
Send An Email to

The ClearBalance Loan Program

Sacred Heart Health System is now offering its patients an interest-free loan program called ClearBalance®, giving patients an affordable option to pay their out-of-pocket hospital expenses over an extended period. The ClearBalance program has been made available to patients at Sacred Heart’s three hospitals in Pensacola, Miramar Beach and Port St. Joe. Benefits of the ClearBalance payment plan include:

  • Low monthly payments with flexible terms – up to 72 months
  • Patient pays no interest
  • Patient pays no late fees
  • A dedicated customer service center focused on patient satisfaction

“We know an increasing number of our patients are faced with high deductibles and higher co-pays on their insurance plans. So we were looking for a better way to help them afford the care they need,” said Susan Davis, president and CEO of Sacred Heart Health System.

She added: “Our concern for the well-being of our patients does not end at the time of their discharge. We understand many people are facing financial hardships and that healthcare is expensive. The ClearBalance program helps our patients meet their healthcare needs and deal with unexpected hospital bills, while making it easier for them to manage their out-of-pocket expenses.”

ClearBalance CEO Mitch Patridge says the company’s customer service center and flexible patient-friendly loans are key ingredients to the program’s appeal to both healthcare providers and consumers.


ClearBalance Program benefits include:

  • Better payment options
  • 0% interest program
  • Easy qualification and no application
  • Affordable monthly payments
  • Ability to make payments over time
  • No annual fees or prepayment penalties
  • Friendly, accessible customer service

Simple to use

  • Clear, consolidated monthly statement
  • Add future bills
  • Pay your bills 24/7 by check or credit card, via mail, phone or online at

Sacred Heart Health System has partnered with ClearBalance® and Western Alliance Bank to offer this loan program. Our partners are committed to treating patients with honesty, fairness and compassion while helping you "clear your financial balance."

For additional information, please contact:

850.416.7190 or 866.869.9677

* ClearBalance® is a registered service mark of CSI Financial Services, LLC, which provides certain loan servicing functions for Torrey Pines Bank, an affiliate of Western Alliance Bancorporation.

Already enrolled in the ClearBalance program? 
Make a payment by clicking here.

Send An Email
Frequently Asked Questions
Pay Your Hospital Bill Online
Send An Email
Request A Call Back
Send An Email
Send An Email
Copyright © 2016 Sacred Heart Health System - 5151 N. Ninth Avenue - Pensacola, FL 32504
Sacred Heart Health System is an equal opportunity employer. [NONDISCRIMINATION NOTICE]

Questions? Comments? Click Here to Send a Message   |   Need more information? Call 850-416-7000 or Toll Free 1-800-874-1026

Our Privacy Policy | About Sacred Heart Health System | Services\Site Index

Sacred Heart Health System | Sacred Heart Hospital Pensacola | Sacred Heart Hospital on the Emerald Coast | Sacred Heart Hospital on the Gulf

Sacred Heart Health System is a part of
Ascension Health
Support the Sacred Heart Foundation