We understand insurance is complicated, so we try to help patients by billing private insurance, including Medicare and Medicaid for treatment and services we provide automatically, and by deducting payments we receive from them and applying negotiated discounts before sending patient bills. We also bill auto insurance companies covering charges for injuries due to auto accidents.
Different plans have different coverage levels and co-pays, deductibles and co-insurance that patients are responsible for. If you have questions about what your plan covers, contact your insurance company. If you have questions about how your insurance works with our billing process, contact us by phone at 1-866-869-9677 or by email at SHPATIENTACCOUNTS@shhpens.org or in person at any of our facilities.