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What to Expect at Sacred Heart Urgent Care
At Sacred Heart, we understand that an illness or injury to either you or your loved one can be a very anxious time.
To help ease your mind, our care team has compiled this walk-through to help you prepare for your visit to Sacred Heart Urgent Care.
Checking in for Your Visit
When you arrive at Urgent Care, you will sign in on the sign-in sheet and take a number.
When your number is called, you will meet with one of our medical office secretaries. During registration, he or she will confirm your mailing address, phone number, and insurance information (if you are filing insurance) in order to ensure our records are accurate.
You will then be asked to have a seat until your name is called.
During Your Visit
After your name is called, a member of our care team will escort you to one of our private exam rooms. They will check your weight, height, temperature, pulse, blood pressure, and respirations.
Your care team member will ask you questions about your condition, will review your current medication list, and will go over your medical history.
Next, one of our Urgent Care physicians will visit you in your exam room to evaluate and discuss in greater detail your condition. This is a great time to ask questions of your physician to communicate your healthcare needs. Open communication is the best way to ensure that your needs are taken care of and will help your physician create a treatment plan that is tailored to your own unique needs.
After your exam, your physician may order further diagnostic tests, including lab and X-rays, to better diagnose your condition. For your convenience, Urgent Care has onsite laboratory testing and X-ray facilities.
After reviewing your test results, your physician will prescribe a treatment plan and may give you prescriptions for medications. He or she may also refer you to a specialist for further testing or encourage you to follow-up with your primary care physician.
If you do not have a primary care physician, we would be more than happy to give you a referral to a Sacred Heart Medical Group physician.
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