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Visitor Information

Our visiting policies have been designed to meet the needs of you and our patients. We know how important it is for your loved ones to know that you are there for them. We are also aware that certain areas of the hospital require special policies to ensure that all of our patients receive the rest and care they deserve.

Notice: Due to the nature of the services we provide, special policies have been put inplace for Women's Hospital and Children's Hospital.

Hours of Visitation

General Visiting Hours:
10 a.m.- 8:30 p.m.

No more than two visitors per patients are permitted at one time. Children under the age of 12 are not allowed above the first floor of the main hospital for adult patients. In addition, children under 12 are not permitted in patient care units on the first floor, including the Total Joint Replacement Center.

Visiting Privileges after 8:30 p.m.

One visitor may be allowed to stay after 8:30 p.m. with the patient if needed or if the patient’s condition warrants this special care. If the room is semi-private and another patient is present, the visitor must be of the same sex as the patient.

Medical Intensive Care Unit

Two members of the immediate family only may visit at a time. No children under age 12 admitted in the units or waiting areas.

MICU Visiting Hours:
5:00 a.m. to 6:00 a.m.
10:30 a.m. to 12 p.m.
3:00 p.m. to 4:30 p.m.
8:30 p.m. to 9:30 p.m.

Surgical Intensive Care Unit

Two members of the immediate family only may visit at a time. No children under age 12 admitted in the units or waiting areas.

SICU Visiting Hours:
5:00 a.m. to 6:00 a.m.
10:30 a.m. to 12 p.m.
3:00 p.m. to 4:30 p.m.
8:30 p.m. to 9:30 p.m.

Progressive Care Unit

Two members of immediate family only may visit at a time. No children under age 12 admitted.

PCU Visiting Hours
10 a.m.- 8:30 p.m.

If you have a special need regarding visitation, please feel free to call (850) 416-7880 so that we may address them for you.

 


Women's Hospital Visitor Policy

Passes are available at the Information Desk in the lobby and are required at all times.

The following policies apply:

  • Unlimited visiting hours for husband or significant other
  • No more than four (4) visitors at a time
  • Siblings under age 12 may make short visits

Newborn Nursery

Viewing window open at all times.

Intensive Care Nursery

Visitors other than parents and grandparents must be accompanied by a parent.

Neonatal Intensive Care Unit (NICU)

Sacred Heart Children’s Hospital NICU staff has a strong commitment
to family-centered care and has visiting guidelines that support family involvement. These guidelines recognize and respect the role of families in the lives of their infants. Your baby’s medical needs and family’s emotional needs are very important to us. There are times, however, when your baby’s medical needs must take priority over family needs. We have detailed the following visiting guidelines to help us blend these two extremely important priorities.  

  1. Only Parents and Immediate Grandparents (4 ONLY) may visit. Names of the 4 grandparents must be provided by parents prior to grandparents being allowed to visit.
  2. Parents must call on the phone located outside the NICU to ask the Nurse if it is okay to visit (we may ask you to wait a period of time because of procedures occurring in the nursery).
  3. ALL Visitors must remove their jewelry and wash their hands according to the Hand Washing Technique posted above scrub sinks at the entrance to the unit.
  4. Parents and Grandparents will be required to wear a mask in the Nursery when they visit. (Parents can discontinue masking after culture results are confirmed negative.)
  5. Only 2 Visitors per baby are allowed to enter the NICU at a time. All other visitors will be asked to wait outside the NICU.
  6. For safety reasons, Parents and Grandparents are not allowed to visit at another baby’s bedside.
  7. Parents are required to wear their ID Band until the day of discharge.

NICU Visiting Hours
8:00 a.m. to 10:00 a.m.
11:00 a.m. to 1:00 p.m.
2:00 p.m. to 6:00 p.m.
8:00 p.m. to 10:00 p.m.
11:00 p.m. to 1:00 a.m.
2:00 a.m. to 6:00 a.m.

We recognize that your baby will heal and grow best in a quiet environment so we have planned Quiet Time every shift.

Your baby’s nurse may also ask you to leave the unit during a neighboring baby’s admission or emergency situation, or if another baby in the same room will be having a procedure performed.

While your infant is critical, the amount of care you are able to provide to him/her may be minimal, but we will try in every way to involve you as much as possible. As your baby’s condition improves, you will be able to do more for him/her (including holding, diaper changes, feeding, bathing, etc.). Your nurse will encourage you to take ‘breaks’ away from the unit. It is very important for both you and your baby for you to continue to take good care of yourself, and taking time away from the unit is part of this self-care.


Children's Hospital Visitor Policy

Passes are available at Information Desk and must be worn by all visitors at all times.

Due to the nature of children and their needs, we encourage unlimited visiting hours for parents. Siblings under 12 may make short visits by appointment.

No more than two visitors are allowed at a time.

General Public Visiting Hours at the Children's Hospital
11:00 a.m to 8:00 p.m

Pediatric Critical Care

Parents, grandparents and older siblings may visit anytime, although physicians or nurses may restrict visitation during certain procedures.

One parent may stay overnight in progressive care rooms.

Visitors age 18 and under are not allowed to stay overnight in hospital lobby or rooms.

Pediatric Critical Care Visiting Hours:
10:00 a.m. to 10:45 a.m.
2:00 p.m. to 2:45 p.m.
6:00 p.m. to 6:45 p.m.

 

*Please note: Latex balloons are not allowed in the PICU.

Ronald McDonald House

The Ronald McDonald House provides a home-away-from-home to families of young patients hospitalized at Sacred Heart Children's Hospital. Inquire at Children's Hospital Information Desk or call (850) 477-2273 for details.

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