Plan a Visit
A trip to the hospital is often a source of fear and anxiety. By helping to prepare you for your visit, we hope your hospital experience can be as stress-free as possible so that you can focus on emotionally supporting your child or loved one.
The following information will help you plan for your visit, whether for an extended stay, an outpatient procedure or a physician office appointment.
The Children’s Hospital is located on the campus of Sacred Heart Hospital Pensacola:
5151 N. Ninth Avenue
For directions, click here.
For The Children's Hospital Visitation Policy, click here.
For suggestions of where to stay in Pensacola, please see our list of nearby hotels.
Parking & Wayfinding
All parking is free.
For Inpatient Units, including the Neonatal Intensive Care Unit (NICU), Pediatric Intensive Care Unit, Pediatric Oncology Unit (inpatient), Pediatric Surgery:
Upon arrival, please park in the lot in front of The Children’s Hospital or in the Ninth Avenue parking garage (which lies just behind the paved lot). Enter through The Children's Hospital. Proceed to the second floor for the NICU and to the third floor for all other pediatric inpatient units.
Pediatric Emergency Room
The Pediatric Emergency Room is located not inside The Children's Hospital, but adjacent to the adult Emergency Room & Trauma Center on the Sacred Heart Hospital Pensacola Campus. Please follow the signs to the Emergency Room, and park in the lot adjacent to the building.
Pediatric Rehabilitation is offered at three locations across the Gulf Coast.
On the Sacred Heart Hospital Pensacola campus, Pediatric Rehabilitation is located inside the Medical Office Building. Please park in the Ninth Avenue parking garage and enter through the Main Entrance of the hospital. Pediatric Rehabilitation is located near the hospital information desk.
The Autism Center is located at 5154 Bayou Blvd. on the Sacred Heart Hospital Pensacola campus. Please park in the lot outside of the building.
For further wayfinding, please see our detailed campus map here.
For your convenience, an ATM is available inside the main hospital next to Administration, in the hallway connecting The Children’s Hospital to the Café.
Stay connected during your child’s stay at our hospital. Select the "SHH-Guest" network.
For your convenience, patients and visitors to the hospital are welcome to enjoy our hospital cafe and our onsite Wendy’s, Subway and Starbucks.
Just outside the entrance to The Children’s Hospital is one of Pensacola’s Little Free Libraries – a free book exchange to help entertain our children and families during their stay at the hospital. If you see something you would like to read, take it. Enjoy it! Then return it to any Little Free Library or pass it on to a friend.
Chapel & Pastoral Care
We believe that spiritual care is a vital part of the healing process, for both our patients and their family members. The hospital’s chapel is located on the second floor of the main hospital and is open 24 hours a day. Families are welcome to use this room for prayer, meditation or quiet time. Hospital chaplains offer support through listening, spiritual counseling and religious rites. Mass is held at 11:30 a.m. each weekday, at 8 p.m. on Saturdays and at 8 a.m. on Sundays.
Chaplains are called on to help patients and their families deal with spiritual issues that may arise. Chaplains are trained in assessing and working with diverse family dynamics and can provide spiritual and emotional support for our patients’ families.
For spiritual guidance, tell a member of your healthcare team that you wish to speak to a chaplain, or dial the hospital operator (from inside the hospital, dial “0”) and ask for Pastoral Care. From outside the hospital, call the Pastoral Care office at 850-416-7928.